Remote✓ Verified 2026-10-29
Product Designer
LockedIn AI · Design
$110,000 – $165,000 USD per year
- Location
- Remote, Global
- Employment
- Full-time
Verified job · Canonical
Enterprise Customer Success Manager
Home based, worldwide · Support
Onboard enterprise customers onto Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph and Kubernetes, manage a regional customer portfolio, and run renewal and growth reviews with Sales.
What you'll do
- Onboard new customers and introduce them to Canonical products and support processes
- Elaborate and coordinate complex projects with developers, IT managers and decision makers
- Collaborate with Sales, Field Engineering and Support on engagement plans that fulfill customer objectives
- Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks
- Run a disciplined weekly customer and business review process with cross-functional teams
- Serve as a customer advocate internally and influence product roadmaps, documentation and processes
Requirements
- Minimum 5 years of work experience with a strong relation to IT, covering at least one of: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT
- Excellent presentation skills with the ability to guide a conversation about complex software
- Experience building and improving internal processes while maintaining timely delivery
- A true team player capable of interacting with all departments and at all levels
- Knowledge of agile methodologies
- Proficiency in Spanish and Portuguese alongside English is strongly appreciated
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Annual holiday leave, plus maternity and paternity leave
Never pay to apply. If anyone asks for payment, a deposit or training fees for this role, it is a scam.